Based in Houston, TX, Avalon Biomed is a leading designer, manufacturer and marketer of advanced bioceramic dental materials that are unsurpassed in versatility and quality. These products have a variety of uses in vital pulp therapy and endodontics, including: root canal sealing, root-end filling, apexification, obturation, resorption, perforation repair, apexogenesis, pulpotomy and cavity liner/base, direct pulp capping/partial pulpotomy, and indirect pulp capping

Avalon Biomed was originally founded in 2011 by Dr. Carolyn Primus who currently has 10 patents in dentistry including three for MTA-based products. In 2016, Dr. Primus and Avalon Biomed joined the NuSmile family in Houston, TX. Combining Dr. Primus’s focus on developing state-of-the-art bioceramic dental materials with NuSmile’s extraordinary customer care, Avalon Biomed strives to provide the great products and great service to dental clinicians. Avalon Biomed is headquartered in Houston, Texas and its products are sold in over 15 countries around the world.

Avalon Biomed's mission is to improve oral health worldwide by providing state-of-the-art advanced bioactive dental materials to dental professionals.




Mark Binford – President

Mark brings 30-plus years of corporate experience in operations, product management, business development, marketing, and sales working across a variety of industries including medical devices, enterprise software, specialty chemicals and oil & gas. Mark holds a Chemical Engineering degree from the University of Texas at Austin. He and his wife Susan live in Houston and have three children and nine grandchildren.

Dr. Carolyn Primus – New Product Development

Carolyn has a PhD in materials science & engineering who has developed over 100 medical devices in her 30 years in this industry. She has eleven patents in dentistry, including bioactive dental materials. She founded Avalon Biomed with the goal of manufacturing affordable bioactive cements for patients around the globe to be able to benefit. She partnered, then sold her business to NuSmile Ltd. whose goals were aligned with hers. Carolyn has ongoing research in dental biomaterials, is an adjunct professor at Dental College of GA and Texas A&M College of Dentistry. She lives with her husband in Florida, while also being active in the product development at NuSmile.

Mike Loessberg Avalon Biomed

Mike Loessberg – Director of Sales, N.A.

Mike Loessberg began his journey with Avalon Biomed in 2016 and has worked in the Dental Industry for the last 10 years. Having worked for companies like Dentsply, Carestream Dental and Henry Schein, Mike brings a wealth of knowledge to the Avalon Biomed team. In his role, Mike manages the Avalon Biomed Sales and Customer Service team for the United States and Canada. In addition, Mike works hand in hand with the Avalon Biomed Executive team on developing and executing our overall sales and marketing strategies. Originally from Kingsville, TX and a graduate of Texas A&M University at Kingsville, Mike spends his free time traveling and visiting friends and family.

John O’Connor – International Director of Sales

John received his B.S. in Economics from Michigan State University, where he was an Evans Scholar. His is an award-winning executive in the dental industry, earning the Thompson Dental Distributor of the Year award (2001), the ADC Manufacturer Leader of the Year award (2000 and 2007), and was one of the founders and chairman of the American Dental Assistants Association Foundation. In his free time, John can be found tending one of his many gardens, walking his dog, or at the grill making dinner for his family. He and his wife split their time between southwest Michigan and Chicago.

Christian del Pino – Business Development Specialist

Christian earned his bachelor’s degree in Business Management – entrepreneurship from the University of Central Florida (UCF). Upon graduation, Christian spent 8 years with the FBI, working as an investigator on a variety cases including healthcare fraud. His most recent experience was in the healthcare compliance field, managing compliance for 25 business entities in addition to providing legal compliance to executives and sales personnel.
Christian joined Avalon Biomed in 2020 as the Business Development Specialist, managing sales and professional education across Avalon Biomed’s product portfolio.

Zeina Hannoun – Product Manager

Zeina received her bachelor’s degree in Finance & Management from the American University of Beirut (AUB). She started her career at Ernst & Young in Jeddah, Saudi Arabia as a Financial Analyst. Her most recent working experience was with Johnson & Johnson in Dubai as a Product Manager for Trauma and prior to that as the Pricing Lead for Orthopedic products. Originally from Jordan, Zeina now lives in Houston with her husband.

Thomas Frey

Customer Service Supervisor

Stefani Ibarra

Senior Customer Service Representative

Valerie Torres

Intl. Customer Service Specialist